Stop losing $5,000
Implant Consults
to voicemail.
The ultimate AI receptionist for dental clinics and orthodontists. We provide 24/7 call answering, handle insurance FAQs, and act as your virtual front desk to book new patients directly into your practice software while your staff manages the patients in the chair.
AI Patient Coordinator
Handling Inbound Emergency
Incoming Call • Missed by Dispatch
"Hi, I have a terrible toothache and I think I need a root canal. Do you accept Delta Dental?"
AI Processing
- Qualified emergency status
- Verified in-network insurance
- Located same-day emergency slot
Response Time
< 5 Seconds
You can't answer the phone while checking out a patient.
Every missed call is a lead calling the next company on Google. Here is how Citgentic solves the biggest headaches in your industry.
The Morning Rush Blackout
When the front desk is slammed checking patients in and out between 8 AM and 10 AM, the phones ring endlessly. Our dental answering service acts as your overflow team, ensuring no patient is sent to voicemail.
Endless Insurance FAQs
Stop wasting staff time answering "Do you take my insurance?" The AI can pre-screen carriers and collect basic insurance info before booking.
Costly Cancellations
A last-minute cancellation costs you hundreds of dollars in chair time. When someone cancels, our AI immediately reaches out to your waitlist via text to fill the gap.
Built for the realities of clinical operations.
General AI bots fail in complex service businesses. Ours is trained on thousands of real calls in your specific industry.
Smart Provider Scheduling
It doesn't just book a slot. Operating as an automated patient booking system, it knows to schedule a cleaning with the Hygienist for 45 minutes, and an extraction with the Dentist for 90 minutes.
Automated Patient Triage
Asks symptom-related questions to determine if a caller needs a routine checkup, an aesthetic consultation, or an immediate emergency visit.
Pre-Visit Intake
Collects name, date of birth, chief complaint, and insurance carrier directly into your practice software before they ever walk in.
Complex Treatment Handoffs
If a patient calls to discuss a $10,000 treatment plan or complex billing issue, the AI detects the high intent and warm-transfers the call to your office manager.
""Our front desk was drowning in insurance questions and missing new patient calls. Citgentic's AI receptionist now handles the overflow and books emergencies directly into our software while we focus on the patients in the chair.""
We plug into the software you already use
Ready to clone your best dispatcher?
Stop missing calls and start scaling your service business. Book a demo to see an AI agent built specifically for your company.
Get Started Today