Stop losing $200
Monthly Memberships
to voicemail.
The AI receptionist built for high-energy fitness centers. We answer 24/7, qualify new member intent, and book intro classes directly into Mindbody or Wodify while your coaches are on the floor.
AI Membership Coordinator
Qualifying Inbound Lead
Incoming Lead • Front Desk is on the Floor
"Hi, I saw your ad for the 6-week challenge. Do you have any orientation spots left for tomorrow evening?"
AI Processing
- Verified interest in 6-week challenge
- Checked class capacity in Mindbody
- Booked orientation for 6:30 PM
Lead Status
Hot & Prequalified
You can't answer the phone while spotting a 300lb squat.
Every missed call is a prospect dialing the next gym on Google. Here is how Citgentic solves the biggest headaches in fitness.
The Training Floor Blackout
When your staff is leading classes or personal training, the phone goes to voicemail. Our AI answers instantly, ensuring no new member inquiry is ever ignored.
Repetitive Pricing FAQs
"What are your hours?" "Do you have childcare?" "How much is the family plan?" The AI handles 90% of routine questions perfectly, freeing up your coaches.
The No-Show Recovery
When someone cancels their intro class or private session, our AI instantly reaches out to your waitlist via SMS to fill the spot automatically.
Built for the realities of the fitness floor.
General AI bots fail in studio management. Ours is trained on thousands of real gym intake and scheduling workflows.
Smart Intro-to-Class Logic
It knows the difference between a member checking class times and a prospect. It guides prospects toward "Intro Classes" while members get class info.
Membership Pre-Qualification
Collects fitness goals, injury history, and commitment levels directly into your CRM so your sales reps can close with data, not just a name.
Cancelation Escalation
If a long-term member calls to cancel their subscription, the AI detects the churn risk and immediately warm-transfers to your gym manager.
Team & Coach Knowledge
Upload your coach bios. The AI can answer questions about who specializes in powerlifting vs. yoga vs. rehab automatically.
"We used to miss half our potential signups because we were on the floor coaching. Citgentic's AI handles all the initial intake and books intro sessions into Mindbody. Our membership growth is up 25%."
We plug into the software you already use
Ready to clone your best front desk coordinator?
Stop missing calls and start scaling your fitness business. Book a demo to see an AI agent built specifically for studios.
Get Started Today